Croatia’s supermarket refrigeration market is being reshaped by EU refrigerant rules, higher energy costs and the operational demands of a tourism-driven food economy. Grocery retailers need systems that can handle busy coastal stores in summer, smaller regional outlets and large distribution facilities serving nationally dispersed networks. Natural refrigerants, heat recovery and remote temperature monitoring are gaining importance, but the market still depends heavily on domestic contractors that can install and service equipment across different regions. The companies ranked below have documented Croatian food-retail, supermarket or grocery cold-chain roles, covering complete refrigeration systems, installation, monitoring and specialist engineering.

At a Glance

RankCompanyBaseStrategic role
1Daikin CroatiaZagreb operationsIntegrated refrigeration and heat recovery
2EurofrigoMetkovićDesign, installation and supermarket service
3Frigo PlusSesveteRetail refrigeration equipment and engineering
4KnowITCroatiaRefrigerated-asset monitoring for Konzum
5Hlađenje SistemiCroatiaGrocery cold-chain and storage engineering

Methodology

This ranking is based on documented involvement in Croatia’s supermarket refrigeration and grocery cold-chain sector.

Companies were assessed on named Croatian food-retail projects, supermarket references, installation capability, refrigeration engineering, natural-refrigerant expertise, monitoring technology and lifecycle support.

The ranking does not represent audited market share. Croatia’s retailers generally do not publish full national procurement lists, so no exclusive supplier relationship is implied unless publicly disclosed. Companies with named store projects or direct retailer evidence were given greater weight than businesses offering refrigeration products without a documented Croatian food-retail role.

Why Croatia Matters

Croatia presents a distinctive operating environment for supermarket refrigeration.

The country combines major urban grocery markets around Zagreb and Split with a long Adriatic coastline, numerous islands and strong seasonal tourism. Retailers must keep stores supplied during summer demand peaks while operating refrigeration equipment in high ambient temperatures that can increase system load and electricity use.

Large national and international retailers include Konzum, Lidl Hrvatska, SPAR Hrvatska, Kaufland Hrvatska, Plodine, Studenac and Tommy. Store formats range from large hypermarkets and supermarkets to compact neighbourhood and coastal outlets.

SPAR Croatia says newer stores reuse waste heat from refrigeration for heating and increasingly use lower-global-warming-potential refrigerants, including CO₂. However, the retailer does not publicly identify one national refrigeration supplier.

This limited supplier disclosure makes domestic engineering capability particularly important. Local contractors must support stores spread across inland and coastal regions, respond quickly during tourism peaks and adapt equipment to different buildings, including historic urban sites where space and noise restrictions can complicate installation.

1. Daikin Croatia

Founded: Daikin Industries was established in 1924
Croatian operations: Zagreb
FY revenue: Public at group level
Core role: Integrated refrigeration, heating, cooling and heat recovery

Daikin has the strongest publicly documented portfolio of named Croatian food-retail refrigeration projects among the companies reviewed.

Its Croatian references include a Vindija food store in Varaždin, a Billa supermarket inside Diocletian’s Palace in Split and a SPAR supermarket at the Galerija Sjever retail development in Čakovec. These are actual refrigeration projects rather than general HVAC references.

At the Vindija store, Daikin supplied a Conveni-Pack system connected to fresh-food displays and a booster serving deep-freeze cabinets. The system combines refrigeration and store climate control while recovering rejected refrigeration heat for space heating. Daikin says similar applications across Vindija stores produced energy savings of up to 60%.

The Billa Split installation was particularly challenging because the supermarket occupied buildings within Diocletian’s Palace. Limited equipment space and strict noise requirements influenced the selection of compact Conveni-Pack and ZEAS systems serving refrigeration, frozen storage and climate control.

At Galerija Sjever, a Daikin Conveni-Pack serves the SPAR supermarket, while a ZEAS unit supports deep-freeze cold rooms and cabinets. Waste heat from refrigeration is reused within the store.

Daikin’s strength in Croatia is its integrated model. Rather than treating refrigeration and store heating as separate investments, the company combines them into one energy system. This is particularly relevant for medium-sized supermarkets and urban food stores where plant space is limited.

2. Eurofrigo

Founded: More than 15 years of operating experience
Headquarters: Metković, Croatia
FY revenue: Private
Core role: Refrigeration design, installation, equipment supply and service

Eurofrigo is a Croatian refrigeration contractor serving commercial customers from its base in Metković.

The company provides refrigeration-system design, equipment sales, installation, servicing and maintenance. Its official portfolio lists Lidl among its references, giving Eurofrigo a direct connection to supermarket refrigeration in Croatia. The company also reports more than 300 completed projects and more than 300 customers.

The public reference does not specify which Lidl stores were covered, the number of locations or whether Eurofrigo acted as a national partner. Those limitations should be stated clearly. What is verified is that the company has completed work connected to Lidl and has the practical capabilities required for food-retail refrigeration.

Eurofrigo’s location also matters. Southern Croatia and the Dalmatian market present different service challenges from Zagreb and northern regions. Coastal stores operate under high summer temperatures and tourism-driven peaks, making regional access to technicians and spare parts commercially important.

Its services span project planning, system installation and after-sales support. That gives Eurofrigo a broader role than a component distributor. For supermarket operators, the ability to commission equipment and provide ongoing service can carry as much weight as the original refrigeration brand.

Eurofrigo ranks second because it combines direct supermarket evidence with a clear Croatian installation and maintenance operation.

3. Frigo Plus

Founded: 2000
Headquarters: Soblinec, Sesvete, Croatia
FY revenue: Private
Core role: Commercial refrigeration manufacturing, engineering and contractor support

Frigo Plus is one of Croatia’s most important domestic refrigeration engineering and equipment businesses.

The company began as a wholesaler of refrigeration and air-conditioning components but expanded into equipment manufacturing, engineering and technical support. Its current production programme includes refrigeration systems, chillers, heat pumps, electrical control cabinets and equipment designed for natural refrigerants.

Frigo Plus explicitly identifies commercial refrigeration as a core business area. It supplies, installs and maintains refrigerated display cabinets, refrigerators, freezers and cold rooms for food retailers. The company also states that it enters service and maintenance agreements with retail chains and independent stores.

Unlike Daikin, Frigo Plus does not publish a detailed list of named Croatian supermarket clients. That prevents strong claims about individual retailers or national market share.

Its inclusion is instead based on three verified factors: a Croatian manufacturing base, direct food-retail refrigeration activity and stated contracts with retail chains. It also works closely with local installers, giving it an important position in the supply chain behind supermarket projects.

Frigo Plus is particularly relevant as EU F-Gas restrictions push retailers and contractors towards natural refrigerants and lower-GWP systems. Its “Smart & Natural Cooling” programme is built around energy-efficient components, natural refrigerants and microprocessor controls.

For procurement teams, Frigo Plus represents domestic engineering capacity that can supply equipment, technical design and ongoing support without relying entirely on imported packaged systems.

4. KnowIT

Headquarters: Croatia
FY revenue: Private
Core role: IoT temperature monitoring, automated HACCP reporting and refrigeration analytics

KnowIT does not manufacture refrigerated cabinets or compressor packs. Its influence lies in monitoring the refrigeration assets already installed across supermarket networks.

The company developed and implemented a proprietary sensor platform for Konzum Hrvatska. The system continuously monitors temperatures inside refrigerated equipment and tracks ambient conditions across stores. It is integrated with KnowIT’s asset-management platform and used in daily operations.

The solution replaces manual temperature recording with automated monitoring and HACCP reports. Machine-learning tools distinguish normal defrost cycles from potential equipment failures, damaged seals, open doors or other abnormal temperature events.

This role is commercially important. A refrigeration plant can operate correctly while an individual cabinet develops a fault that threatens product quality. Continuous monitoring allows the retailer to identify the problem earlier and reduce product losses.

KnowIT says its retail systems support supply-chain and equipment operations across more than 600 stores and 15 warehouses in the wider regional network. Its specific refrigeration case study directly names Konzum Croatia.

KnowIT belongs in this ranking because supermarket refrigeration is increasingly managed as a connected asset network. Hardware remains essential, but retailers also need reliable temperature evidence, automatic alerts and centralised oversight across hundreds of locations.

5. Hlađenje Sistemi

Headquarters: Croatia
FY revenue: Private
Core role: Commercial and industrial refrigeration engineering

Hlađenje Sistemi provides refrigeration engineering for food storage, processing and commercial cold-chain applications.

Its documented Konzum work involved refrigerated and frozen fish-storage rooms and food-processing areas connected to an existing ammonia refrigeration installation. The project included new air coolers, automated valve assemblies and defrost technology. This confirms a direct role in Konzum’s temperature-controlled food infrastructure.

The project is not presented as a standard supermarket sales-floor refurbishment. It sits within the wider grocery cold-chain and food-handling environment. That distinction matters, but it does not make the work irrelevant to supermarket refrigeration.

Major grocery businesses depend on cold rooms, preparation areas and distribution infrastructure before products reach display cabinets. Failures in those areas can interrupt store supply and compromise food quality just as quickly as failures on the sales floor.

Hlađenje Sistemi’s strength lies in its capacity to handle more complex refrigeration engineering, including ammonia-based infrastructure, automated valves and specialist storage environments.

The company ranks fifth because it has a named Croatian grocery customer and a documented technical role. It should be described as a cold-chain and back-of-house engineering provider rather than a leading refrigerated-cabinet manufacturer.

Supporting Refrigeration Ecosystem

Several additional companies are important to Croatia’s refrigeration sector but do not yet have enough public retailer-specific evidence for the main ranking.

MB Frigo

MB Frigo is a major Croatian refrigeration and air-conditioning group with sales centres in Zagreb, Rijeka, Zadar and Split. Its operations cover equipment production, distribution, engineering, service and maintenance.

The company has clear food-sector capability and publishes projects such as modular cold rooms for Glovo’s Zagreb storage operation. However, a named Croatian supermarket-chain installation was not found during this research, so MB Frigo is better placed in the supporting ecosystem.

Frigo Plus installer network

Although Frigo Plus is included in the Top 5, its relationships with independent installers are also important. The company supplies components, complete technical solutions and engineering support to contractors across Croatia.

International equipment manufacturers

Carrier Commercial Refrigeration, Epta and Arneg all offer equipment suitable for supermarkets and operate across European retail markets. However, this research did not find strong enough official Croatian supermarket case studies to rank them above the five selected companies.

Controls and components

Danfoss, CAREL, BITZER and LU-VE remain important suppliers of valves, controllers, compressors and heat exchangers. These components may be embedded inside Croatian supermarket systems even where the retailer does not publicly identify them.

Croatia’s Main Refrigeration Pressures

Coastal heat and seasonal demand

Supermarkets along the Adriatic coast operate under high summer temperatures while serving a sharp increase in shoppers during the tourist season. Refrigeration systems must maintain stable product temperatures as cabinet openings, deliveries and store traffic rise.

This increases the value of inverter-driven equipment, properly sized gas coolers and condensers, reliable controls and local emergency-service coverage.

EU F-Gas compliance

New EU restrictions are accelerating the move away from high-GWP refrigerants. For Croatian retailers, this will increase demand for CO₂ systems, R290 plug-ins and lower-GWP solutions across new stores and refurbishments.

The transition will not be uniform. Large supermarkets may adopt central CO₂ plants, while smaller neighbourhood and tourist-area stores may favour self-contained propane equipment or compact integrated systems.

Heat recovery

Daikin’s Croatian supermarket references show how refrigeration heat can be reused for space heating. This reduces the need for separate heating equipment and makes the refrigeration system part of the store’s wider energy strategy.

Digital food-safety monitoring

KnowIT’s Konzum project demonstrates the move from manual temperature records to automated, continuous monitoring. This can improve HACCP compliance while reducing staff workload and identifying failures earlier.

Industry Outlook

Croatia’s supermarket refrigeration market will increasingly divide between large integrated systems and smaller decentralised solutions.

Large grocery and distribution projects are likely to move further towards CO₂, heat recovery and centralised controls. Convenience outlets, coastal stores and compact urban formats will create demand for plug-in R290 equipment and smaller packaged systems requiring less installation work.

Service coverage will remain a decisive factor. Croatia’s geography makes nationwide response difficult, particularly across islands and southern coastal regions. Retailers will need suppliers that can provide spare parts, trained technicians and emergency support close to operating stores.

Digital monitoring will also become more valuable as grocery groups expand and consolidate. A central platform that tracks hundreds of cabinets can reduce manual checks and help maintenance teams prioritise failures according to food-safety and operational risk.

What Happens Next?

Croatian retailers are likely to direct more capital towards natural refrigerants, cabinet efficiency, heat recovery and remote supervision.

The next wave of investment will not be limited to flagship supermarkets. Smaller stores will also need lower-emission refrigeration as older systems reach replacement age and EU restrictions tighten.

Domestic engineering businesses should benefit, but they will need deeper expertise in CO₂, propane safety and connected controls. International manufacturers will remain influential, particularly where retailers adopt standardised systems across several markets.

For Croatia’s grocery sector, refrigeration will continue moving beyond basic cooling. It is becoming a combined food-safety, energy-management and asset-monitoring platform that directly affects operating costs and store reliability.

Editor’s Note: This report was researched using official supplier websites, named project references and retailer-specific case studies.

Daikin’s ranking is supported by documented refrigeration projects involving Vindija in Varaždin, Billa in Split and SPAR in Čakovec. Eurofrigo’s official portfolio identifies Lidl as a reference, although project scope and store numbers are not publicly disclosed. KnowIT’s inclusion is based on its published Konzum temperature-monitoring project. Hlađenje Sistemi is included for documented Konzum cold-storage engineering. Frigo Plus is supported by its official description of retail-chain installation and maintenance contracts, commercial refrigeration manufacturing and Croatian engineering operations.

The ranking reflects documented market relevance rather than audited revenue, market share or exclusive national contracts. Where retailers have not disclosed suppliers, the article avoids attributing those relationships.